Terms of Use
Last updated: November 27, 2025
These Terms of Use govern your access to and use of the services, platform, and content provided by Dovlase ("we," "us," or "our") through bem-v7.com and any related applications or tools. By accessing or using our platform, you agree to be bound by these Terms. If you do not agree, you must not use our services.
1. Acceptance of Terms
By creating an account, accessing course materials, participating in sessions, or otherwise using any feature of the platform, you confirm that you have read, understood, and agree to these Terms of Use and our Privacy Policy. These Terms form a legally binding agreement between you and Dovlase.
We reserve the right to update these Terms at any time. Continued use of the platform after changes are posted constitutes your acceptance of the revised Terms. The date at the top of this page reflects when the Terms were last modified.
2. Eligibility
You must be at least 16 years of age to use our platform independently. Users under the age of 16 may only access the platform with verifiable consent and supervision of a parent or legal guardian. By using our services, you represent and warrant that you meet these eligibility requirements.
We reserve the right to refuse access or terminate accounts at our discretion if eligibility requirements are not satisfied.
3. Account Registration and Security
3.1 Account Creation
To access most features of the platform, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated at all times.
3.2 Account Responsibility
You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at support@bem-v7.com if you suspect any unauthorized access to or use of your account.
3.3 One Account Per User
Each user may maintain only one active account. Creating duplicate or fraudulent accounts is prohibited and may result in immediate termination of all associated accounts.
4. Platform Services
4.1 Description of Services
Dovlase provides an online educational platform focused on culinary arts, offering group sessions, individual lessons, personalized learning paths, and live interaction with instructors. The specific features available to you depend on the subscription or plan you have selected.
4.2 Service Availability
We strive to maintain continuous platform availability but do not guarantee uninterrupted access. Scheduled maintenance, technical issues, or events beyond our control may result in temporary unavailability. We will make reasonable efforts to notify users in advance of planned downtime.
4.3 Service Modifications
We reserve the right to modify, suspend, or discontinue any aspect of the platform at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.
5. Subscriptions, Payments, and Refunds
5.1 Pricing and Billing
Certain features and content on the platform require payment. Prices are displayed in the currency applicable to your region at the time of purchase. All applicable taxes are the responsibility of the user unless otherwise stated. Prices are subject to change with reasonable prior notice.
5.2 Subscription Terms
Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You authorize us to charge your payment method on file for each renewal. It is your responsibility to cancel your subscription if you do not wish to be charged for the next period.
5.3 Refund Policy
Refund eligibility is determined on a case-by-case basis in accordance with our Refund Policy, which is incorporated into these Terms by reference. Requests for refunds must be submitted to support@bem-v7.com within the timeframe specified in that policy. We reserve the right to deny refund requests that do not meet the stated criteria.
5.4 Failed Payments
If a payment fails, we may suspend access to paid features until the outstanding balance is resolved. Repeated failed payments may result in account termination.
6. Acceptable Use
6.1 Permitted Use
You may use the platform solely for lawful, personal, non-commercial educational purposes, unless you have entered into a separate written agreement with us permitting commercial use.
6.2 Prohibited Conduct
You agree not to engage in any of the following:
| Category | Prohibited Actions |
|---|---|
| Content | Uploading, sharing, or distributing unlawful, harmful, defamatory, obscene, or otherwise objectionable content |
| Intellectual Property | Reproducing, distributing, or creating derivative works from platform content without explicit written permission |
| Security | Attempting to gain unauthorized access to any part of the platform, other accounts, or related systems |
| Interference | Introducing malware, viruses, or any code designed to disrupt, damage, or interfere with the platform |
| Misrepresentation | Impersonating any person or entity, or falsely representing your affiliation with any person or organization |
| Automation | Using bots, scrapers, or automated tools to access, collect, or interact with platform content without authorization |
| Commercial Exploitation | Reselling, sublicensing, or otherwise commercially exploiting platform access or content without authorization |
7. Intellectual Property
7.1 Our Content
All content on the platform, including but not limited to course materials, video recordings, written guides, graphics, logos, and software, is owned by or licensed to Dovlase and is protected by applicable intellectual property laws. Nothing in these Terms grants you any ownership rights in our content.
7.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use platform content solely for your personal educational purposes during the term of your active subscription or access period. This license does not permit downloading, recording, redistributing, or repurposing content in any form.
7.3 User-Submitted Content
If you submit, post, or share any content on the platform (including comments, assignments, or forum contributions), you grant us a worldwide, royalty-free, non-exclusive license to use, display, and reproduce that content in connection with operating and improving the platform. You retain ownership of your submitted content and are solely responsible for its accuracy and legality.
8. Privacy
Your use of the platform is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your personal information. By using the platform, you consent to the data practices described in the Privacy Policy. We encourage you to review the Privacy Policy carefully before using our services.
9. Third-Party Services and Links
The platform may contain links to or integrations with third-party websites, tools, or services. These are provided for convenience only. We do not endorse, control, or assume responsibility for the content, privacy practices, or terms of any third-party services. Your use of third-party services is at your own risk and subject to their respective terms.
10. Disclaimers
The platform and all content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.
We do not warrant that the platform will be error-free, secure, or continuously available. Educational outcomes depend on individual effort and engagement, and we make no guarantees regarding specific results from using our services.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Dovlase and its affiliates, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of data, loss of revenue, or loss of educational opportunity.
Our total aggregate liability to you for any claim arising out of or relating to these Terms or the platform shall not exceed the total amount paid by you to Dovlase in the twelve months preceding the event giving rise to the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless Dovlase and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the platform, your violation of these Terms, or your infringement of any third-party rights.
13. Termination
13.1 Termination by You
You may terminate your account at any time by contacting us at support@bem-v7.com or through the account settings where available. Termination does not entitle you to a refund except as provided in our Refund Policy.
13.2 Termination by Us
We reserve the right to suspend or permanently terminate your account and access to the platform at our sole discretion, with or without notice, if we determine that you have violated these Terms, engaged in fraudulent or harmful behavior, or for any other reason we deem appropriate.
13.3 Effect of Termination
Upon termination, your license to use the platform and access to all content immediately ceases. Provisions of these Terms that by their nature should survive termination, including intellectual property rights, disclaimers, limitations of liability, and indemnification, shall remain in full force.
14. Governing Terms and Dispute Resolution
These Terms are governed by general principles of international commercial law, without regard to any specific jurisdiction's conflict of law provisions. In the event of any dispute arising from or relating to these Terms or the platform, the parties agree to first attempt resolution through good-faith negotiation by contacting us at support@bem-v7.com.
If a dispute cannot be resolved informally within thirty days, either party may pursue resolution through binding arbitration conducted in English under internationally recognized arbitration rules. Nothing in this section prevents either party from seeking emergency injunctive relief where necessary to protect intellectual property or confidential information.
15. General Provisions
15.1 Entire Agreement
These Terms, together with the Privacy Policy and any other policies incorporated by reference, constitute the entire agreement between you and Dovlase regarding your use of the platform and supersede all prior agreements or understandings.
15.2 Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
15.3 No Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Dovlase.
15.4 Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
15.5 Language
These Terms are provided in English. In the event of any conflict between a translated version and the English version, the English version shall prevail.
16. Contact Us
If you have any questions, concerns, or requests regarding these Terms of Use, please contact us:
Dovlase
Almendsberg 585, Almendsberg 1531, 9428 Walzenhausen, Switzerland
Email: support@bem-v7.com
Phone: +41 79 257 99 73
Website: bem-v7.com